Customer Service Representative – Local Company

  • Contract
  • ZImbabwe

Local Company

Candidates will be responsible for providing consistent high-quality customer service to consumers via telephone, email and a ticket system. Candidates need to accurately respond to questions and address any concerns that customers may have.

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It is also essential that selected candidates are able to strengthen the customer relationship, effectively identify customer needs, resolve issues, and provide a customer experience that creates the opportunity to maintain healthy relationships.

Responsibilities

  • Communicate with customers via phone
  • Provide knowledgeable answers and solutions to questions about product
  • Work with internal departments to meet customer’s needs

Qualifications

  • At least 1 – 3 years of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Fluent in English
  • Fluent in Shona
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  • Click Here To Apply

To apply for this job please visit www.linkedin.com.

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