Digital User Experience Designer – Econet Wireless Zimbabwe

Econet Wireless

The Digital User Experience Designer is responsible for enhancing customer satisfaction by improving the usability, accessibility, and pleasure associated with products and services in a manner that is attractive and convenient for users. They are also responsible for creating interactive programs that enhances enjoyable experiences using various forms of digital platforms.

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Duties

  • Provides input on strategic design and user-experience decisions related to core, new functions and features.
  • Leverages on a human centered design process to deliver an easy-to-use user interface and user experience.
  • Recommends design specifications and proof-of-concept solutions in response to business needs
  • Redesign or create mobile applications that are easy to use and configured appropriately for smartphones and tablets.
  • Establishes creative ways to solve user experience problems for example usability and findability.
  • Enhance user experience by creating seamless navigation through various digital programs and interfaces within the company.

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  • Translate concepts into wireframes, prototypes and user flows using specialist tools.
  • Liaise regularly with users to ensure that designs meet their requirements and core business objectives.
  • Create surveys for research through various media platforms to gather feedback on user’s ease of use and satisfaction interfacing on company websites and products.
  • Work with the research team to plan and conduct remote and on-site user research and usability testing with real users to ensure the end-product design provides users with the optimum experience in terms of efficiency, effectiveness and engagement.
  • Ensure data security, anonymity and integrity in adherence to regulations.

Qualifications

  • Degree in Electronic or Electrical Engineering / Computer Science / Information Systems/ Business Management, or equivalent
  • MBA or equivalent post graduate qualification will be an added advantage
  • 4 to 6 years’ experience in a similar or related environment
  • Experience creating storyboards and website mapping will be an added advantage

Application

Click Here To Apply

To apply for this job please visit recruitment.econet.co.zw.

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