Information Technology Intern – FHI360

  • Contract
  • Zimbabwe

FHI360

This Information and Technology internship is full-time paid internship. This role requires an energetic, dedicated and detail-oriented person who can manage multiple tasks. This individual is a team-player, willing to learn and able to manage multiple tasks while adapting to shifting priorities. They will assist the Senior IT Officer with desktop support, troubleshooting desktop hardware/software problems, and carrying out projects as assigned in a culturally diverse environment.

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Duties

  • The Intern will work under the direct supervision of the Senior IT Officer with the Finance and Operations Director as a secondary supervisor to perform the following key roles:
  • Perform routine PC maintenance and updates for performance efficiency
  • Supervise and process help desk support requests
  • Assist in maintaining Internet service, firewalls, and telephone systems
  • Initiate process improvements to better answer user demands
  • Ask questions and get information in order to diagnose computer problems and discern what level of support is needed when a problem is presented
  • Provide technical assistance to office staff as needed.
  • Assist in software and hardware upgrades
  • Add or update workstations for office staff
  • Any other duties as assigned

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Qualifications

  • The ideal candidate is a recent undergraduate (within the past year) or an undergraduate student (attachment year) in Computer Science or Information Technology
  • Knowledgeable in MS Active Directory structure, Software installations, backup and archive
  • Hardware and software troubleshooting ​
  • Printer and system maintenance

Click Here To Apply

To apply for this job please visit fhi.wd1.myworkdayjobs.com.

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