Client Sure


Generating new business through marketing, research and sales initiatives so as to ensure loan book growth with quality assets and branch profitability.
Screening/vetting quality clients and recommending appropriate loan product for processing
Maintaining closer customer contact and monitor loan use, loan servicing and progress as per applicant’s business model.


Following up clients in arrears and updating relevant credit files and records
Monitoring loan book performance and initiating recovery efforts on delinquent /non-performing assets and ensuring refunds are processed for paid up clients.
Ensuring perfection of security on all assets is done as per policy
Processing / lodging insurance claims with Bancassurance for deceased / retrenched clients / any other risks covered by insurance upon materialization of the covered risks.
Resolving all customer queries and attending to enquiries for the branch as per set service standards.
Actioning of credit administration memoranda/ reports/returns as per policy /statute.
Ensuring filing of documents, loan records, expense vouchers, completed books and records.
Managing costs for the branch and ensuring expense analysis for the branch is done monthly with the aim 0f containing costs.

Directing, monitoring, motivating, developing staff and maintaining good industrial relations
Managing the agent branch/s under the group and tracking their sales and business development initiatives
Maintaining the branch premises in a good state of repair that projects a professional image
Reviewing security systems to ensure that the branch assets and staff are not exposed to risk


A Business degree or equivalent.
Part IOBZ qualification.



Applications and CVs should be send to the following email address:

Due Date 31 July 2022

To apply for this job email your details to


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