MARKETING AND CLIENT EXECUTIVE – Amikam Communications

Amikam Communications

We are looking for a Marketing and Client Specialist to join our vibrant team! We are
searching for a marketing and client service specialist with a knack for communicating
and a flair for strategy and implementing marketing campaigns. Marketing executives
are required to contribute to existing marketing, branding and advertising plans,
while assisting with the development of fresh initiatives in line with our company’s
goals.

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Duties

• Build sustainable relationships of trust with clients and maintain existing business.
• Managing and developing marketing plans and 365 campaigns.
• Overseeing campaigns on social media.
• Ensuring a positive and professional client service experience.
• Managing client enquiries via phone, email, online, or in person.
• Building positive client relations by checking in regularly and following up on active
processes.
• Maintaining client records and documenting processes.
• Identifying potential client services concerns and facilitating proactive intervention
steps.
• Keeping track of new products on offer, as well as emerging trends in marketing
and client services.
• Recommending product improvements based on client services feedback.
• Help organize and co-ordinate marketing events such as conferences, webinars,
and trade shows.

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• Keep records of client interactions, process customer accounts and file documents.

Qualifications

• Proven experience as a marketing and client services professional.
• Good understanding of office management and marketing principles including
social media/ digital marketing.
• Demonstrable ability to multi-task and adhere to deadlines and work well under
pressure.
• Well-organized with a customer-oriented approach.
• Good knowledge of market research techniques and databases.
• Excellent knowledge of MS Office, marketing computer software and online
applications.

• Exquisite communication and people skills.
• Must be able to work in a team setting.
• Degree in Marketing, diploma or relevant field qualifications and experience is a
must.

Application

CONTACT US TODAY!
jobs@amikam.co.zw

To apply for this job email your details to jobs@amikam.co.zw

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