Multiple Vacancies – Postal & Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)

  • Permanent
  • Harare

Potraz

Administrative Assistant

Job Purpose

The job exists to provide support to managers, other employees within the Data Protection Authority, and office visitors by handling a variety of tasks in orderto ensure that all interactions between the department and others are positive and productive. The position reports to the Manager Advocacy and Compliance.

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Duties And Responsibilities

  • Handles office tasks, such as filing, generating reports and presentations, setting up meetings, and reordering supplies for data protection department.
  • Provides real-time scheduling support by booking appointments and preventing conflicts.
  • Makes travel arrangements, for members within the data protection departments.
  • Screens phone calls and routing callers to the appropriate party within the department
  • Generates reports, transcribe minutes from meetings, create presentations, where necessary and appropriate
  • Assists visitors within the data protection department.
  • Maintains polite and professional communication via phone, e-mail, and mail.
  • Disseminates written policies and procedures related to data protection compliance activities.
  • Handles office tasks, such as filing, generating reports and presentations, setting up of meetings, and reordering supplies.

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Education And Qualification

  • National Diploma in Secretarial Studies or equivalent.
  • A minimum of 5 “0” Levels including English and Maths at grade C or better
  • A relevant Degree an added advantage
  • At least 2 years’ experience.

Characteristics And Skills

  • Good interpersonal and communication skills.
  • Excellent skills in report writing.
  • Goad organisational and time management skills.
  • Customer service orientation.
  • Results focus.
  • Analytical Skills
  • Computer Skills

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Director Data Protection

Director Data Protection

  • The position exists to ensure that the Authority Is compliant with the provisions and dictates of the Cyber and Data Protection Act as well as any Ministerial and Government directives. The incumbent shall advise the Director General on compliance to data protection laws, monitoring set standards, creation of policies and procedures in line with enforcement, research, and development as well as advocacy, training and compliance to fulfil the Authority’s Mandate. The position reports to the Director General.

Duties And Responsibilities

  • Formulates Data protection policy in line with Government policy and the Cyber and Data Protection Authority (CDPA) Act to ensure the organisation achieves its mandate.
  • Formulates medium and long term organizational Strategic plans In line with the Ministry and Government expectations.
  • Ensures the creation and implementation of guidelines for data governance, integrity, data modelling, and quality assurance within the Authority.
  • Assists the Authority in setting proper conditions and infrastructure for the establishment of a Cyber Security Centre.
  • In consultation with the Director General, facilitates cross border cooperation in the enforcement of privacy laws and participating at national, regional, and international forums mandated to deal with the protection of personal information initiatives.
  • Takes all the necessary measures to comply with the principles and obligations of the CDPA Act and other statutory obligations governing the organisation.

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  • Promotes and enforce fair processing of data in accordance with the CDPA Act
  • Issues opinions on any matter relating to the application of the fundamental principles of the protection of privacy, in the context of the CDPA Act and internationally recognized data privacy principles.
  • Submits to any Court any administrative act which is not compliant with the fundamental principles of the protection of the privacy in the framework of the CDPA Act as well as any law containing provisions regarding the protection of privacy in relation to the processing of data in consultation with the Director General.
  • Advises the Director General on matters relating to right to privacy and access to information.
  • Conducts research on policy and legal matters relating to the development of international best practices on the protection of personal information in Zimbabwe and advise the Director General accordingly.
  • In consultation with the Director General, develops presentations to the Board on the Data Protect Authority’s Corporate Plan to ensure the Board appreciates the Authority’s mandate to provide the necessary Corporate Governance support.

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Qualifications And Experience

  • Degree in Internet Governance/ ICT Policy/Computer Science/ IT / Law/Social Sciences/Security Studies.
  • MBA or its equivalent a must
  • At least 10 years’ experience at Senior Management Level
  • Certification as a Data Protection Officer an added advantage
  • Qualification in ICT Policy Regulation and management an added advantage
  • Knowledge of data security and protection an added advantage
  • Clean Class Four (4) driver’s licence a must.

Characteristics And Skills

  • Ability to think strategically and translate insights into actions.
  • Analytical skills.

Head Research and Development

The position exists to assist the Authority through overseeing complex research projects, analysis of results and provision of recommendations based on findings in compliance with the Postal & Telecommunications . Act, the Cyber & Data Protection A. and other relevant research requirement, of the Author., The Incumbent assesses the scope of research projects and ensures they are on time and within the stipulated buds. The position reports to the Director General.

Duties And Responsibilities

  • Plans and directs research and development policies, objectives and initiatives for the Data Protection Authority and POTRAZ in general.
  • Maintains the Authority’s competitive position by formulating research and development Programs, policies, and procedures in line with its mandate
  • Undertakes research on developments in processing of personal data and mitigate risk or adverse effects on the privacy of individuals.
  • General Research and Development in the field of data protection, postal and telecommunications.
  • investigates and identifies new technologies that align to the mandate of the data protection.
  • Determines what research techniques to be used and length of research process.
  • Designs, organizes, and manages the distribution of research materials.
  • Assists in various phases of research and development and formulation development activities in line with data protection, postal and telecommunications.
  • Provides research for scientific evidence through a variety of resources, including internet and comparative analysis to support the data protection, postal and telecommunications mandates.
  • Works with research and development teats to ensure promised turn-around times on analyses are met.
  • Keeps abreast of Current trends, practices, developments, and regulatory changes, which would impact on data protection requirements.
  • Suggests training tools to enhance employee performance and skill development in data protection, postal and telecommunications.
  • Determines continuous. research to establish all the economic trends as well as regulatory trends and
  • Enhances International cooperation.
  • Any other duty as directed by the Director General.

Qualifications And Experience

  • Degree in Business or Social Sciences
  • Master’s in Business or Social Sciences
  • A relevant PhD a must
  • At least 10 years’ experience in a relevant field, with at least 5 years working in a Research Centre or University.
  • Proof of at least 2 publications in refereed journal
  • A Clean Class Four Driver’s Licence a must.

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Head Advocacy and Compliance

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant position.

Head Advocacy and Compliance:

  • The job exists to assist the Director Data Protection through ensuring that the company’s policies and procedures comply with regulatory and ethical standards on data protection. The incumbent shall ensure continuous advocacy, offer training programs, enforce compliance, perform regular audits, implement company policies, and design control systems in line with data protection. The position reports to the Director Data Protection.

Duties And Responsibilities

  • Organizes and coordinates advocacy related events anti works with events teams to effectively publicize the provisions of Data Protection Act.
  • Develops, implements and monitors annual advocacy programmes and budgets.
  • Mentors, coaches advocacy team members, and ensures coherence across country-based, regional and global advocacy on data protection.
  • Provides short and long-term advocacy strategies
  • Ensures the country’s compliance on data protection obligations under international conventions and agreements.
  • Develops and oversees control systems to prevent violations of legal guidelines and internal policies on data protection.
  • Promotes collaboration with other bodies or organizations within and outside the country as
  • appropriate in furtherance of the object and purpose of the Data Protection Authority.
  • Coordinates the development of guidelines on codes of practice for the data controllers, data processors and data protection officers.
  • In liaison with external agencies issues summons to a witness for purposes of investigating infringement and to any person required to provide explanations, information, and assistance to authority

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  • In liaison with Head Corporate Services and HR, conducts Cyber security training and knowledge sharing.
  • Determines and recommends the administrative deterrent fines to be imposed on operators who fail to comply with the Cyber and Data Protection Act of 2021.
  • Reviews and regularly updates the regulations and guidelines set out under the Data Protection Act of 2021.
  • Determines training needs for Data Protection, ensure proper implementation, evaluates and recommends in liaison with Corporate Services Division.
  • Evaluates departmental performance to ensure that training is meeting the data protection needs and improving performance.
  • Assesses employees’ skills, performance and productivity to identify areas of improvement on data protection in liaison with Corporate Services Division.

Qualifications And Experience

  • Degree in Bachelor of Laws /Business Management or equivalent
  • Relevant Master’s degree an added advantage
  • Knowledge on training methodology a must
  • Media liaison knowledge an added advantage
  • Certification as a Data Protection Officer an added advantage
  • Qualification in Monitoring and Evaluation an added advantage
  • At least 5 years’ experience at management level.
  • A Clean Class Four Driver’s Licence a must.

Characteristics And Skills

  • Excellent engagement and communication skills.
  • Ability to multi-tasks and manage multiple tasks.
  • Strong negotiation and leadership skills.
  • Unquestionable integrity.

Manager, Research and Development

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant position.

Manager, Research and Development:

The position exists to assist the Head Research and Development create and implement best practice research vision, strategy, policies, processes and procedures. The incumbent shall be responsible for prioritising, planning, managing and implementing relevant, high quality research programmes that will support the Authority to achieve its mandate. The position reports to the Head Research and Development.

Duties And Responsibilities

  • Develops and implements research and development procedures and techniques for the department.
  • Leads innovation and development within the Authority through strong technical market awareness analysis.
  • Manages the research budget for the department In collaboration with the Finance Division.
  • Ensures research into new and existing processes, devices, technologies, materials and techniques in line with data protection.
  • Determines, implements and monitors research and development strategies, policies and plans for data protection.
  • Develops and implements research projects, priorities and targets to support data protection guided by the CDPA Act.
  • Leads all research projects and coordinating activities of Research Officers and Assistants.
  • Provides advice on research and development options available to the Authority in line with data protection.

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  • Understands market trends and market analysis to appropriately decide the research needs to be developed
  • Develops and delivers effective collaborative research programmes effectively utilizing the skills and experience on data protection.

Qualifications And Experience

  • Degree in Business or Social Sciences
  • Masters in Business or Social Sciences
  • Knowledge of Mixed Research Methods
  • At least 5 years’ experience in an Academic or Research Institute or related field.
  • A Clean Class Four Driver’s License a must.

Characteristics And Skills

  • Self-motivated and self-starter with excellent skills
  • Analytical skills.
  • Project Management skills.
  • High computer literacy and competency in using Excel at an advanced stage
  • Unquestionable integrity

Data Compliance Officers

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant position.

Data Compliance Officers:

To assist The Manager Advocacy and Compliance in establishing and maintaining an effective compliance program to promote awareness of and compliance with data protection laws, regulations, policies and standards as spelt out by the Cyber and Data Protection Act This position reports to Manager Advocacy and Compliance

Duties And Responsibilities

  • Advises the Authority and data protection laws, monitoring and ensure strict adherence to data protection standards.
  • Ensures the Authority functions in a legal and ethical manner while meeting its data protection mandate
  • Develops compliance programs, reviews Authority’s policies, and advises management on possible risks.
  • Assists management in developing, maintaining, and administering all aspects of the Authority’s compliance program in line with data protection regulations
  • Ensures continuous revision and development of data protection Authority’s policies
  • Audits processes, practices, and documents on data protection to identify weaknesses and proffer recommendations
  • Assists in educating and training employees on data protection regulations

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Qualifications And Experience

  • Bachelor of Laws (LLBS) Degree or Degree in Security Studies/ Social Sciences
  • Knowledge of security an added advantage.
  • Certification as a Data Protection Officer an added advantage
  • A Clean Class Four Driver’s licence a must.

Characteristics And Skills

  • Analytical thinking.
  • Communication and reporting skills
  • Unquestionable integrity.
  • Team player.

Cyber Security Officers

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant positions.

Cyber Security Officers :

The position exists to establish and maintain the Authority’s data protection/security management

program, including but not limited to procedures and policies designed to protect the Authority’s

information, systems and technology assets from both internal and external threats. This position reports to Manager CIRT and Enforcement.

Duties And Responsibilities

  • Designs and implements data protection security measures for the Authority
  • Ensures proper installation, configuration and regular updating data of protection security software
  • Offers continuous updates to all employees on security protocols on data protection.
  • Tracks data protection trends and makes sure that the Authority’s information systems are up to date.
  • Trains other workers on how to use the technology safely and securely.
  • Ensures that the Authority’s systems are both secure and protected.
  • Maintains track of any safety trends that may be important for effective data protection.

Qualifications And Experience

  • BSc in Information Technology/Computer Science/ and Business Studies.
  • MBA an added advantage
  • Knowledge of Cyber Security and investigations a must.
  • Certification as a Data Protection Officer an added advantage
  • At least 3 years’ relevant experience.
  • A Clean Class Four Driver’s Licence a must.

Characteristics And Skills

  • Unquestionable integrity.
  • Self-motivated and self-starter with excellent skills
  • Exceptional interpersonal skills and ability to manage external relations
  • High level conceptual and analytical skills.

Field Technician

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant position.

Job Purpose

The position assists the Authority in handling on-site servicing, diagnostics and repairs of electrical products or equipment. It also callouts, providing technical service and maintenance support such as installing, maintaining, and repairing equipment out in the field and providing technical training when necessary. This position reports to Digital Forensic Analyst.

Duties And Responsibilities

  • Provides service and customer support during field visits or dispatches
  • Manages all on site installation, repair, maintenance and test tasks for the Authority
  • Diagnoses`computer errors or technical problems and determines proper solutions to ensure proper data protection
  • Produces timely and detailed service reports for effective data security.
  • Follows designated Authority’s filed procedures and protocols on computers and related products.
  • Cooperates with technical team and shares information across the Authority.
  • Comprehends customer requirements and makes appropriate recommendations/briefings
  • Troubleshoots, tests, repairs and services technical equipment
  • Provides service and customer support during field visits
  • Manages on-site installations, repairs, maintenance and testing
  • Diagnoses errors or technical problems and determines proper solutions
  • Produces detailed service reports on data security
  • Makes appropriate recommendations and briefings on repairs, diagnostics and equipment specifications
  • Responds to customer callouts and field dispatches.
  • Conducts routine computer and other equipment servicing in the field.
  • Inspects and troubleshoots equipment failures.
  • Provides preventive equipment maintenance and technical training on new equipment installations

 Education And Qualifications

  • Diploma ,s Electrical/Electronic Engineering, /IT/ICT
  • Degree in Electrical/Electronic Engineering, IT/ICT added advantage.
  • At least 3 years field work experience. CHARACTERISTICS AND SKILLS
  • Team player.
  • Good communication skills, oral and written.
  • Concern for quality.
  • High level conceptual and analytical skills

Research Assistant

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant position.

Job Purpose

The position exists to provide support to senior managers/researchers who are conducting experiments or gathering and,analysing information and data within the Authority. The incumbent supports all initiatives through conducting research, analysing results and generating original ideas as guided by the CDPA Act. The position reports to the Research Officer.

Duties And Responsibilities

  • Maintains quality controls standards to preserve the integrity of data and findings to produce quality data to guide decision makers within the Authority
  • Carries out experiments and research according to protocols laid out by primary researchers within the Authority.
  • Assists in the collection of data and conduct statistical analyses of data sets as may be required by the Authority.
  • Prepares graphs and spreadsheets to portray results for a better illustration.
  • Creates presentation slides and posters to help researchers present findings oof reads, and edits research documents to ensure accuracy
  • Writes reports to summarize data, the implications of the results and submit findings.
  • Maintains accurate records of interviews, safeguarding the confidentiality of subjects, as necessary.
  • Monitors the project budget.

Education And Qualifications

  • Degree in Statistics/Data analytics /Mathematics or its Equivalent
  • Knowledge of Statistical Data Analysis tools
  • At least 2 years’ experience in research work.
  • A Clean Class Four Driver’s Licence a must

Characteristics And Skills

  • Analytical thinking.
  • Self-motivated and self-starter with excellent skills
  • Good organisational and time management.
  • Unquestionable integrity.
  • Team player.

Executive Assistant

Applications are invited from suitably qualified and experienced Zimbabwean citizens to fill the mentioned vacant position.

Job Purpose

The position is responsible for provision of secretarial and administrative support to the Director Data Protection Authority. The incumbent also provides effective and courteous support or service to people contacting the Director’s office and promotes a positive image of the organisation. The position reports to the Director Data Protection.

Duties And Responsibilities

  • The incumbent is responsible for the management of all Office equipment in the Director’s Office to avoid any losses of such.
  • Handles incoming and outgoing calls for the Director’s office to ensure that the Director communicates with all stakeholders when it is appropriate.
  • Liaises with Office cleaners for the upkeep of Director’s office to ensure that the office is presentable at any given time. Prepares and serves tea and refreshmentsfor the Director’s visitors to ensure a hospitable environment while they wait and meet with the Director.
  • Receives and diarizes all requests for meetings, luncheons, workshops and conferences the Director is supposed to attend to ensure adequate planning.
  • Manages all the diarized day’s activities to ensure adequate planning of activities according to priority and importance. Advises the Director of received cancellations, postponements, and any other changes on diarised events to ensure rescheduling and planning of other meetings timeously.
  • Prepares all necessary documents needed by the Director for workshops to ensure that they are ready for use and in the right format for workshops to be attended
  • Emails all outgoing documents and distribute all incoming emails according to date, subject etc. for effective communication to ensure that documents are received timeously to the intended recipient.
  • Ensure proper record keeping with the Director’s Office.
  • Coordinates and ensures that all meetings are conducted at the agreed time in a smooth way without any disruptions
  • Circulates/Dispatches documents necessary at the meeting e.g., minutes, agenda to the Director to ensure adequate planning.
  • Liaises with Office Orderly for collection and dispatch of mail at any given time.

Education And Qualifications

  • Diploma in secretarial studies
  • A degree in communications an added advantage
  • At least 2 years’ experience at the same level

Characteristics And Skills

  • Good interpersonal and communication skills.
  • Excellent skills in report writing.
  • Good organisation and time management skills.
  • Customer service orientation.
  • Results fqcus.
  • Analytical Skills
  • Computer Skills

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How To Apply

All applications should be submitted to the Director General, 1008 Performance Close, Mt Pleasant Business Park, Harare or P.O. Box MP 843. Mt Pleasant, Harare in an Envelope clearly marked and STATING THE POSITION BEING APPLIED FOR.

To apply for this job please visit hararevoice.com.

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